| Contact person |
CCO Staff |
| E-mail address |
support@casinocareers.com |
| Short description of the company |
Support your employment needs throughout the growth and expansion of the gaming industry
Provide you with the latest Internet technologies, which will ensure the highest security, system integrity, and confidentiality of your information and corresponde |
| City |
Marysville, WA |
| Country |
USA |
| Start date |
ASAP |
| Contract duration |
Full Time |
| Job description |
Casino Careers Online has a client seeking a candidate for a Buffet Host/Hostess position.
The position description is as follows:
Job Summary: Helps to ensure customer service and satisfaction by providing quality and timely accommodations for all Buffet guests and Casino patrons. Greets and thanks guests for dining in the Buffet in a professional and friendly manner.
Responsible for cash handling and maintaining wait line. Assists team members as needed.
Employee Reports To: Food & Beverage Supervisor or designee
Extent of Job Authority: Works with Manager, Supervisor, Server, and Bus Person to ensure proper dining room procedures and standards are being followed.
Specific Duties Performed:
-Welcomes and seats guests in a friendly and timely manner.
-Manages wait line.
-Properly seats guests following the assigned rotation of sections to ensure guest satisfaction.
-Upon seating informs guests their Servers name.
-Inform guests of all services available in the Buffet.
-Adheres to proper phone etiquette as directed by Supervisor or Manager.
-Maintains specific directions, at the Host/Hostess stand, to the casino and restaurants at all times.
-Ensures Host/Hostess stand, floors, and work areas are kept clean and presentable at all times.
-Maintains proper inventory of Host/Hostess supplies.
-Maintains issued bank, handling cash, and closing out checks.
-Completes a daily calculation of all receipts, cash, and maintains proper paperwork.
-Understands and executes proper Sequence of Service.
-Studies and learns menu items and preparations.
-Performs the duties of food runner as needed.
-Familiar with all health and safety practices and procedures, including HACCP standards.
-Assists team members as needed to promote positive teamwork environment.
-Performs all side work duties as assigned or requested by Supervisor.
-Performs all other duties deemed necessary or requested by Supervisor. |
| Contract conditions and benefits |
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| Required education and work experience |
- GAMING INDUSTRY EXPERIENCE IS PREFERRED
-
- EDUCATION:
- -High School Diploma or GED equivalent preferred.
- * If applicant does not meet education requirement, employer will allow 6 months from date of hire to meet this job requirement, as a condition of employment.
-
- SKILLS:
- -Must have good grooming habits and manners.
- -Must have excellent communication skills for dealing with guests and employees.
- -Must be able to follow specific instructions.
- -Must have basic math skills. (Test Required)
-
- EXPERIENCE:
- -Minimum one (1) year experience working with the public utilizing guest relation skills.
- -Minimum six (6) months experience working in food service.
-
- OTHER REQUIREMENTS:
- -Must be 18 years of age or older. * (Attach documentation with application)
- -Must be able to obtain and hold a Food Handler’s card within 60 days from date of hire.
- -Must be flexible to work within all venues in a similar position.
- -Will be responsible for the deliverance of the highest level of customer service to guests, VIP's, and co-workers.
- -Must attend mandatory guest service training.
- -Must be able to work any shift assigned to included days, swing, grave, weekends, and/or holidays.
- -Must be able to obtain a Class II certification, and be licensed, with the Tribal Gaming Agency.
- -Must have successful employment history with the Tribes and/or other employers.
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- To apply directly to management through entry-level positions in all departments of a casino-hotel resort, gaming technology/manufacturing firm, bingo hall, race track, cruise line, or gaming commission, please click on "Search Jobs" or use this URL: http://www.casinocareers.com/jobsearch.cfm and
- click on the "Send Resume" button.
-
- Questions? Email:support@casinocareers.com (No Attachments Please)
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| Reference number |
18477 |